WhenIWork Phone Numbers and Emails

Toll-Free Number:

  • (800) 977-3675
    CCPA Inquiries
Call customer service
Send Message

Customer Service:

  • (651) 330-4482

WhenIWork Emails:

Customer Service
Media
Is this your business?

How to Contact WhenIWork?

Most Popular Number:

(800) 977-3675
CCPA Inquiries
Total calls: 103 Issue resolved: 1 Last call: Sep 2, 2024

Two helplines are active to contact the company agent at the moment. Firstly, the toll-free number, 1-800-977-3675, is specified for CCPA inquiries. People calling WhenIWork customer service to seek assistance with general and technical issues can dial 1-651-330-4482 during business hours. Using the WhenIWork phone number is the best means to contact for urgent matters. Customers must select the number most relevant to their concern and dial it during business hours to ensure an efficient response.

The company has provided three official email addresses where you can contact the business agent for inquiries and assistance. During office hours, people needing help with general and technical matters can email help@wheniwork.com. WhenIWork's contact email, support@wheniwork.com, is also published for similar purposes. For press inquiries, press@wheniwork.com is the email address. Customers seeking efficient assistance must choose the email most relevant to their concerns and send a request during business hours. People who find it inconvenient to email their concerns can visit the WhenIWork location in person for direct assistance.

Individuals can download the WhenIWork app on their devices and contact the support team by signing in using their registered credentials. Users of this application can reach WhenIWork customer service for queries and concerns around the clock. This application also allows customers to join more than 200,000 workplaces affiliated with the company to reduce chaos, costs, and turnover with employee scheduling and time tracking for the modern workforce. Along with helping save time on scheduling, the app enables people to improve communication, eliminate excuses, boost accountability among their staff, track time and attendance, and grow their business further.

To contact the support team online, visit the company website and click on Talk to Sales to get directed to a new page. Once there, choose the number of employees and enter your email address so WhenIWork customer service can contact you with solutions to your concerns. Another option is to click Talk to Support and sign into your registered account using your WhenIWork login credentials. People new to the platform can create an account and access it for personalized assistance. You can also click Contact Support on the homepage and submit a ticker for help. Individuals using this information must enter complete details of their concerns to ensure timely assistance. These options are feasible for account management, plans and billing, scheduling teams, and managing clocks and attendance. Using the direct links to download the WhenIWork app on your devices is also an option.

WhenIWork Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call WhenIWork is 8009773675. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call WhenIWork mainly because of account, employment and request for information.

View full overview ›
PissedConsumer Club

Contact Information

WhenIWork Website:

WhenIWork Help Center:

Corporate Office Address:

When I Work, Inc.
420 North 5th St. Suite 500
Minneapolis, Minnesota 55401
United States

Other Info (opening hours):

Hours:

Monday - Friday:

Tickets: 7:00am - 10:00pm (CST)

Live chat: 7:00am - 7:00pm (CST)

Saturday - Sunday: 9:00am - 4:30pm (CST)

Holidays: 8:00am - 5:00pm (CST)

More contact details

WhenIWork Rating Based on 12 Reviews

Rating details

2.7
more details
Product or Service Quality
Website
Price Affordability
Billing Practices

Rating stats

Rating trend

How Good is WhenIWork's Customer Service?

Rheana Yvr
Rheana Yvr
Feels Disappointed | Jun 29, 2024

One of the worst . Never got a call nor any contact . Why do you even stay in business of people

Read full quote
Fisher Jzs
Fisher Jzs
Feels Disappointed | Nov 03, 2023

I need help no one to help me out 2 weeks now

Read full quote
Vaibhav Usz
Vaibhav Usz
Feels Satisfied | Oct 19, 2023

No an podido ayudarme

Read full quote

Summary of WhenIWork Customer Service Calls

173 TOTAL
CALLS
00:32 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WhenIWork?

Account Question:

  • “Can't login to my account”
  • “Cannot log in to my account”
  • “Cant sign in”

Employment Question:

  • “About orientation”
  • “The app is saying I'm to far from the job site I'm on the job sit who can I call”
  • “Nursing Job”

Request for Information Question:

  • “Help with app”
  • “To ask about rates before I renew”
  • “I need help getting into the pay”

Product/ Service Question:

  • “My app is not working”
  • “Can't punch into work”
  • “Cant verify phone number because it's disconnected so I can't get paid even tho it's ready for me”

Payments and Charges Question:

  • “Billing”
  • “Transaction dispute”

Activation/ Cancellation Question:

  • “I just renewed my id and I only have the paper and they want me to verify my iid”
  • “To cancel”

Return/ Replace Question:

  • “Changing ownership”
  • “FYI we are changing providers--- I'm not mad. We are out sourcing our HR they do time--we don't need more apps.:)”

Staff Question:

  • “Set up service”

Other Question:

  • “Problem of get my money in my bank”
  • “Problem with the app”
  • “Have not been paid”

Compare WhenIWork To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

WhenIWork
22 reviews
2.7
ZoomShift
0 reviews
Deputy
2 reviews
1.2
Write a review
Do you have something to say about WhenIWork? What happened? What can we help you with?
Submit review Don't show this popup